Professional Services Agreement - Angeles Gonzalez - Coordinator for Pathways Workforce Program

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EXHIBIT A CITY OF SOUTH BEND DEPARTMENT OF COMMUNITY INVESTMENT PATHWAYS WORKFORCE DEVELOPMENT PROGRAM SCOPE OF WORK 2018 PROGRAM YEAR The City of South Bend Department of Community Investment, working on behalf of the Mayor, has created this Scope of Work for the Pathways Program consultants to achieve key deliverables that will contribute to successful program outcomes in 2018: Program Purpose: The purpose of the program is to create a program to increase the efficiency of the labor market by bridging the current disconnect between employers with unfulfilled jobs — and that segment of the City's population that is un/under employed or not participating in the labor force whatsoever. Program Goal for 2019: • Increase outputs* *defined as South Bend residents who successfully matriculate and graduate from a Pathways training program to find long-term placement in a higher -paying and more satisfying career. General Consultant Expectations: Serve as primary liaison between The City of South Bend's Department of Community Investment, Work One, and the community as a resource for the Pathways program. Resident Recruitment: • Interface directly with South Bend residents to make them aware of the Pathways program and its potential benefits for them. • Evaluate individual residents and their potential for program success to assure meaningful and appropriate use of resources. • Coordinate on -site intake for the Pathways program, at Work One. Assure that all South Bend residents who visit the facility are made aware of the program and opportunity. • Coordinate participation and presentations during weekly ETC (Educational Training Connection) intake programs on -site at Work One. • Speak before organizations and groups to promote information about the program.