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Exhibit A <br />enFocus Engagement <br />DoIT Project Portfolio Management through <br />Business Analysis Services 2oi8 - 2019 <br />Background <br />The City of South Bend (City) has supported enFocus through project <br />engagements since the Fall of 203.2. enFocus has placed the highest value on <br />this relationship and this has resulted in technology and innovation -based <br />projects for the City. <br />Overview <br />This document details the proposed shape of a zoig embedded model <br />engagement. This model will focus on innovation through seamless strategic <br />technology implementation by using enFocus as internal, value-added project <br />capacity. <br />Project Description <br />The embedded project model places enFocus resources into the City's <br />Department of Innovation and Technology (DoIT) operations to facilitate <br />communication and swift technology implementation and business analysis. <br />Real-time communication lies at the core of this model and is essential to <br />fast -paced technology solutions due to the pivoting nature of such projects. <br />enFocus Resources <br />enFocus shall insert a Client Lead (Daniel Collins) into the DoIT. He will follow <br />the leadership and guidance of the Project Champions to align City resources <br />and enable project implementation. He will operate as an independent <br />enFocus employee operating under the enFocus employee handbook, wages, <br />benefits, working conditions and any/all other enFocus policies. <br />Engagement Process <br />The engagement process structure for the embedded model shall offer a <br />minimum, but effective, set of guidelines that set expectations for all parties. <br />Agreement on project focus areas <br />• Establishment of project plans to be developed in collaboration with <br />the Project Champions <br />A <br />l/ �W�ypl dnn. Y I We ..e u,i v� Zvi <br />C 0 SIl.uIIu:NPi <br />�:: II nI,.� e II°u <br />f I FI 11 f,1 d' 2 U, 4_ `C7 <br />Page <br />oF g <br />.7 <br />