Agreement - Goodwill Industries of Michiana - Bridger Merger with Goodwill

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EXHIBIT A Program Description The Bridges Initiative at Goodwill Employer Resource Network ("ERN") is based on new strategies that can solve employee problems to the best of our ability. The ERN helps under- resourced employees keep their job; streamlines the process of connecting an individual to the community or government resources he or she needs but may not otherwise access; and reduces employees' stress which increases productivity and overall job performance. In accordance with the above statement and during the Program Term, the Organization shall provide the following services and programs: Provide a skilled Resource Navigator who will focus on connecting employees with community resources or new strategies that can help solve any problem, eliminating or decreasing the need for that employee's time away from work. 2. Provide a Resource Navigator who is able to meet employees at the worksite, during breaks and shift changes, or on the phone, making access as simple and flexible as possible for the employee. 3. Conduct employer education through trainings on the principles, goals, and procedures of the ERN to create a general understanding and improve utilization of the program. 4, Provide quantitative data to the employer and the City to include but not be limited to: • Hours and service provided per business and in aggregate • Number of Employees assisted per business and in aggregate • Number of issues addressed per business and in aggregate • Turnover rate for served employees versus total population of entry level employees per business based on provision of necessary data from employer