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City of South Bend <br />BAP Contract Page 7 <br />Prepared on September 12, 2018 <br />Live Well Health tools tips and resources: information, lifestyle self - <br />assessments, videos <br />Searchable databases for schools, pet sitters, and volunteer <br />opportunities. <br />Complete Web Program <br />Includes the Fundamental Web plus the following: <br />❖ Child/eldercare and educational resources listed on web <br />+.• Searchable databases for camps, older adult and adoption <br />Relocation Center provides information on a community such as lists <br />of schools, hospitals, and places of worship. It provides statistics on <br />housing costs, types of housing, average age, income and more <br />Learning Center helps you improve your mental and physical health; <br />along with relationships at school, work and home. Information and <br />interactive tools <br />❖ Webinars are monthly training seminars on a variety of topics from <br />teens to financial planning <br />Legal/Financial/ID Recovery Program <br />Includes Fundamentals Web with legal forms and calculators, plus the <br />following: <br />•;• Financial Assist Online information and telephonic consultation on <br />budgeting, debt management, day-to-day financial planning, <br />retirement planning, bankruptcy, first time home buyers, prevention of <br />home foreclosure <br />❖ Legal Assist: Online information and in person or telephonic <br />consultation for 30 minutes with network attorney, at no charge, and <br />25% discounts on fees for future visits <br />❖ Integrated ID Recovery consultation with a skilled ID Theft <br />Resolution Specialist who provides caller with tools to implement a <br />resolution <br />Full Work -Life Resource & Referral Program <br />Includes Complete Web, Telephonic Resource & Referral services for <br />Worlc-Life (child/elder/daily living resource & referrals) and <br />Legal/Financial/ID Recovery, plus the following: <br />+:+ Live Connect Assistance is available on the web to connect <br />immediately with a care consultant so they can assist the caller in <br />identifying child and elder care, information on parenting, prenatal <br />care, daily living assistance, wellness services, and more. <br />• Assisted Search is an online form on the website where an employee <br />requests a child or adult/elder care or daily living search be completed <br />by a care consultant <br />❖ Telephonic Access to consultants who will assist in finding resources <br />for child or elder care services, daily living services such as <br />entertainment, travel, pet services, home repair, moving and <br />legal/financial/id recovery. <br />New Avenues <br />