Emergency Rental Contract - Service One Access, Inc. - Lift Truck Rental for MPAC

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IMPORTANT INFORMATION - Please read to avoid any delays or additional charges: 1. FREIGHT, DELIVERY AND INSTALLATION TERMS AND CONDITIONS Our delivery trucks are customized and are equipped for deliveries to grade level conditions only. Deliveries requiring other types of trucks are subject to the following terms and conditions, unless otherwise noted on the quote: A. mock loadina and unloading - Our truck is NOT set up for dock deliveries, UNLESS you have a dock leveler to accept a 21-foot long machine. Dock deliveries / pickups / roll -back trucks etc. are available, however they are subject to an additional cost and require advance notice. The lift cannot be loaded, moved or re -located with a forklift or lull or severe damage will occur. B. Stairs, ramps. etc. - Generally one step or stair can be accommodated without an additional cost. Any additional stairs or ramps not greater than a 12-15 degree grade are possible. However, additional costs may apply. See "Custom Installations". C. Rough terrain I cons rggtion sites - Field conditions on construction sites change daily. It is the responsibility of the customer to assure that the driver is not delayed due to the site conditions, unstable ground or other areas that may require shoring or additional provisions. D. Custom Installations - Service One Access, Inc. has installed the Denka in hundreds of unusual projects. Projects requiring engineering studies must be verified by a qualified person and often require verification by a structural engineer. We do not allow or authorize hoisting, shoring, or transportation of the lift without training, proper supervision, and prior written -assurance. A Service One Access, Inc. (SO]) representative must be present at any Installations requiring ramps or hoisting. 2. MAINTENANCE AND SERVICE CALL POLICY Following is our policy regarding the maintenance, repairs and replacements of parts during any rental or re -rent situation. A. Service call policy and Procedure - As per our contract term and conditions, rental terms and service calls are based upon use 8 hours per day, normal daytime shift. Service calls, repairs, end rent numbers (rental terminations) must be called in to: 773-533-5100 (24 hours) or 800-298-7990. Although we are available 24 hours, mechanics are generally available for service calls during the hours of 6:30am-5:00pm Monday through Friday. Service calls, repairs, etc. after 5:00pm and on weekends will be charged an additional rate, unless otherwise agreed on the rental contract. B. Repairs and maintenance (Re -rent only) - Troubleshooting, repairs and replacement of any parts must be performed only after a written approval from Service One Access, Inc. Re -rent contractor agrees to use only factory authorized parts, available through SO[. Verbal approval shall be accepted during emergency situations. The Danka uses custom parts and can often be remedied with communication with our service department BEFORE the inconvenience and without the delays. C. Use of parts - The use of any replacement part not supplied by Service One Access, Inc. (or modification of equipment) Without prior written approval from SOI shall void all warranties and guaranties relating to the equipment and Its safe operation. This voiding once imposed extends to both the piece of equipment on which the non -authorized replacement part was used (or modification made) as well as any other equipment in conjunction with the equipment having the non - authorized replacement part or modification. 3. ACCESSORIAL CHARGES The following accessorial charges shall apply IN ADDITION to the quoted freight rates, unless these charges are specifically described on your original quote. • Roll -back truok deliveries (for dock or stairs, etc.) - $ 150.00 minimum and 48 hour notice. It Two Man Delivery - $ 60.00 per man, per hour, 4 hours minimum and 48 hours notice. ■ Waiting Time and Installation Time - $ 60.00 per man, per hour, first 16 minutes free. Fu rc rg -not a ed 8%. Effective: May 1, 2000. CUSTOMER SIGNATURE j COMPANY V'�A- �I (yQQ IsS DATE