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2) Republic is without any doubt the most technologically advanced parking management company with deeper pockets, more knowledge, resources and capabilities, presenting some cost - saving opportunities through the use of increased automation and potential purchasing power, lots of national experience in parking garage and parking lot experience, and lots of experience implementing and maintaining automatic equipment in order to reduce people costs. They also offer other consulting resources that would enable us to better measure who is parking where and for how long and, with that information, better enable us to steer parkers to the most cost - efficient locations and maximize the use of our available parking spaces. Bottom line, the interviewers strongly recommend we offer a one year contract to DTSB, with an option to non -renew or extend the contract for two more years with 90 days notice. It is time we pay more attention to customer service than to anything else, including costs, but feel strongly that we can REDUCE those costs over time with the right people creating and maintaining a better, safer, cleaner, more user - friendly environment through cooperation and coordination. It is further recommended specific goals and performance measurements be developed during the next couple weeks. These would then be included in the contract as benchmarks for contract extension(s). Marcia and Greg may wish to elaborate further on their recommendation.