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zed <br />IT SOLUTINS <br />zedlT Solutions - Accela Support <br />WILY ZEDIT? <br />zedlT Solutions is a professional services firm that has been developing and implementing leading edge <br />IT solutions for clientele worldwide since 1992. As part of Group zed, zedlT has access to a knowledge <br />base of over 450+ IT professionals housed in offices across The Globe. zedlT's team consists of <br />multidisciplinary IT consultants who bring with them industry best practices across public and private <br />sectors. <br />Implementing technology solutions is at the very core of zed's offering, throughout the last several years <br />we have successfully implemented over 2,400 COTS solutions for private & public customers across <br />North America and currently provide support & maintenance for 1,6000 active clients. <br />Project Governance Structure <br />Our governance structure increases communication amongst stakeholders. Our project engagement has <br />dedicated internal zedlT management and processes in place to increase efficiencies with stakeholder <br />engagement. <br />zed Delivery Management zed Client Account Management <br />C11en1 Focused Continuous E7edlcaled supped <br />pelivory ` rerd)wWaSatlsfac1kRntvi9i12M <br />Managemont <br />Combined <br />f'ro,wV"erA <br />Managemcwii <br />Cornbinad <br />Design and Development <br />piausiness 5atutiana.. <br />zedlT resources are full-time employees. We remain committed to our resources throughout their <br />project deployment. We use a delivery model to actively engage and support our resources. Our internal <br />processes lower operational risks by providing appropriate training, support and management to <br />integrate our services into a cohesive workforce. <br />4 <br />