2004 Performance Based Budget - Laserfiche WebLink

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budget process and document must be integrated into the citywide strategic plan. Obviously the old model-a detailed line item budget-was incongruent with this overarching planning process and the emerging organization. sTRaTEG~c pL~G >~-l~w~x:lKey ctty~ae Components This budget document is one manifestation of the strategic planning process and plan. All components (including the budget) flow from and return to our overarching mission and membership purpose. We begin with the end in mind. Our mission is: "To Be Recognized As a Model City." Our collective purpose is: "To provide the leadership to create a competitive advantage in quality of life, economic security and safety for all our customers." Our customers (clients) include: "All residents of the City; all who pay taxes to the City; all visitors to the City; and all who use services provided by the City." In order to achieve the mission, to provide meaningful leadership, and to measure our customers' satisfaction, the City's Management Team, led by the Mayor, established a citywide framework of goals and growth objectives which established the context for each department, division and bureau's performance indicators and growth objectives. CITYWIDE GOALS AND OBJECTIVES The City's Management Team, over the course of many meetings, developed eight broad goals that focus on the following areas: economy, safety, quality of life, trust, responsiveness, infrastructure, finance and workforce. These eight original goals have objectives which, if achieved, will result in the attainment of the goals. The eight goals are listed below. GOAL: The Community's Economy Improve South Bend's economy to ensure a vigorous local business climate; ample employment, business and investment opportunities for all our customers; and a tax base that is sufficient to meet the needs of the City, its residents and other customers. GOAL: The Community's Public Safety and Civility Improve South Bend's public safety and civility to ensure that every resident and other customers can live, work, play, run a business and raise a family in a humane, pleasant and safe environment; have adequate, affordable and timely access to all forms of emergency services; and can contribute and participate in a community where people of different backgrounds live in A-2