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RFP: Parking Management Services, South Bend. IN d. Collect parking receipts from the three Garages and make deposits of all revenues into a bank account designated by Commission on a daily basis; e. Keep a complete account of all revenues and expenses arising from the operation of the Garages including parking revenues, receipts, operating expenses copies of daily sales reports, deposit slips and disbursements, and furnish to the Commission on or before the 15`h day of each month with a statement of such revenues and expenses for the preceding month; f. Make recommendations to the Commission regarding the expenditure of funds budgeted for capital improvements to the Garages and coordinate the installation of such capital items along with Redevelopment staff; g. Prepare and submit to Commission a proposed annual Budget for the operation and maintenance of Garages and enforcement of on- street parking by June 1 of each year. 3. Maintenance Requirements: Bidder shall be responsible for maintenance of the three (3) parking garages mentioned above. This includes (but not limited to): a. Lighting fixtures b. Cleaning pedestrian entrances, exits and stairwells c. Elevators d. Graffiti removal (as necessary) e. Touch -up paint f. Minimal landscape maintenance g. Snow removal 4. Customer Service: A high level of professionalism and customer service is a priority for the Redevelopment Commission. The Bidder shall operate and manage the garages in a professional, business -like, and efficient manner, providing the highest level of assistance, service, and courtesy to patrons of the facility. Bidder will provide competent and customer service oriented personnel for on- street parking enforcement. 5. Parking Operation: Parking rates, hours and methods of operation, free parking, discounts and allowances, if any, shall be determined and directed in writing by Commission to the Bidder. The Bidder shall provide input to the Commission on best practices for parking management, including marketing the garages, advise owner on rate structure and implement those practices if approved by the Commission. The Bidder will make the garages available at the direction of Commission for special event use. The City averages 90 -100 special events annually. 6. Security: The Bidder shall work closely with the Commission to coordinate safety and security issues which affect the facilities. Bidders are asked to provide, as part of this proposal, a description of their security plan for the safety of automobiles and patrons in the three garages. -3-