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PREMIER SANDAG MISSION STATEMENT <br /> Our mission is to create Raving Fans, by offering our customers the highest quality Bandag retreads and tire <br /> support systems available. We will strive to constantly improve our products and customer service,through the <br /> development of empowered, highly motivated, long-term employees. This ultimately will enhance our <br /> competitive position, resulting in outstanding long-term growth and profitability. <br /> PREMIER BANDAG CORE VALUES <br /> TRUST AND BE TRUSTWORTHY <br /> Have confidence in others. When you trust people, you have confidence in them—in their integrity and <br /> their abilities. <br /> Live with utmost Inte ri <br /> Have proper Motives_(Intentions) <br /> Develop superior Ca abilities <br /> Produce excellent Results <br /> Be Credible in all you do and say <br /> "Whoever is careless with the truth in small )natters, cannot be trusted with i Tpbrta ht matters•" Albert <br /> Einstein <br /> INTEGRITY <br /> You do what you do for no other reason than that it is flight <br /> • Stand by your convictions even when you're pressured to do otherwise.... Do what you say 1. <br /> you will do. <br /> • Give others credit that is rightfully theirs, don't avoid those who are smarter or even more <br /> skilled than you. <br /> • Be honest about who you really are. That means showing your shortcomings as well as your <br /> strengths. Be yourself. <br /> • Tell the Truth•...Always. <br /> COMMITMENT <br /> BEING 100%DEDICATED TO SEEING A PROMISE THROUGH TO COMPLETION. <br /> "There is a difference between interest and commitment. When you are interested in <br /> something, you do it when it is convenient. When you are committed,you accept no <br /> excuses." <br /> PROFITABILITY <br /> Adding value to our employees, customers, and owners, not at the expense of others, but through the <br /> development of personal, professional, and financial growth, as compared to the Bandag Financial <br /> Model. <br /> 11 <br />