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1.4 TRAINING, <br />NORM <br />Vendor provides onsite user training Comply Please see below section 1.4.1 for training and <br />for all officers assigned a camera course information. <br />and administrator training for all <br />body camera administrative <br />personnel. <br />2 'Train the trainer' training is offered Comply With The price for annual 'Train-the-Tirainier' <br />at the Department at no additional Clarification sessions are provided. <br />cost at least twice per year for the <br />duration of the contract. <br />14.1 Training Information: <br />Overview <br />Motorola Solutions understands that successful implementation and use Of Your communications <br />system depends on effective training. We have developed a training proposal for the South Bend to <br />ensure a comprehensive understanding of your proposed system and all user equipment. We are <br />leveraging over 85 years of training experience working with customers gust like you to provide <br />recommendations for your consideration. The training proposal detailed in the following pages <br />incorporates customer feedback coupled with a best practices systematic approach to produce <br />effective course delivery and content. <br />Our commitment to the South Bend is to provide unsurpassed services that ensure the equipment <br />operates efficiently for the life of the system. To do so, we directly train your personnel to utilize the <br />system to its maximum potential. <br />The South Bend personnel will gain in-depth understanding of the power of your new system through <br />education and proficient daily use. Our high -quality training focuses on student needs. The training is <br />complemented by detailed documentation and available continuing education programs. <br />We will collaborate with the South Bend to develop a final customized training plan that fits your <br />needs. Our goal is to insure system administrators, technicians and end users are skilled in using your <br />new system. <br />Training Approach <br />Our training solutions deliver a combination of online training and field based instructor -led training <br />in classrooms at the South Bend locations using operational equipment. Motorola Solutions will <br />September 7, 2017 <br />Use or disclosure of this proposat is subject <br />to the restrictions on the cover page. <br />City of South Bend, Indiana <br />Body Camera/ In Car Video Camera Project <br />1-6 Scope of Work Motorola Solutions Confidential Restricted 0 <br />