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Page 13 <br />Associates. In our 28 years of business IGS has never declared force majeure and <br />has never failed to deliver 100% of all of our customer's requirements at the <br />customer's agreed upon contract rate. May, 2018, IGS Energy was again named <br />Columbus CEO Magazine's Top Workplace in 2018 in the Large Employer category. <br />This a just another great testament to our vision, mission, beliefs and culture as a <br />business. <br />In addition to continued investment to innovate and grow, our dedication and long-term <br />commitment to the environment and economy can also be seen at our LEED Platinum <br />Ohio headquarters, constructed in 2010. We would invite The City of South Bend <br />personnel to tour our facilities and meet the key individuals from IGS who will be <br />responsible for managing your accounts and exceeding your expectations at any point. <br />2. Experience Working with the NIPSCO Choice Program <br />IGS worked with NIPSCO to create the framework for the NIPSCO Choice Program and <br />has been an active supplier since its inception. IGS is the largest Choice suppliers on the <br />NIPSCO system delivering average of 15,300 Dth daily and over 5,550,000 Dth of <br />natural gas annually (to include a peak day of 42,047 Dth) to around 14,000 customers. <br />3. Key Personnel <br />Thomas Payne, Director of Sales <br />Thomas Payne is the primary contact assigned to The City of South Bend. Thomas is <br />responsible for IGS Energy's customers within Indiana and Michigan including but not <br />limited to government entities, school systems, commercial, and industrial customers. In <br />his role, Thomas manages relationships with some of IGS' most sophisticated customers <br />and focuses on the development of custom-tailored procurement solutions to meet <br />budgetary and risk tolerance needs. <br />Thomas has spent the last S years developing in his current role and has a customer <br />retention rate of over 98%. Thomas has over 11 years of experience with NIPSCO to <br />include 4.5 years as the Manager of the NIPSCO Choice program. He was instrumental <br />in creating the current operational structure of the NIPSCO Choice program to include <br />crafting some of the existing tariff language filed with the IURC. <br />Scott Arthur, Vice President of Commercial Industrial Sales <br />Scott Arthur is the Vice President of Commercial Industrial Sales at IGS Energy. Scott <br />was one of the first 20 employees at IGS with nearly 21 years of experience in sales at <br />IGS. Upon graduating from Miami University (Ohio), Scott started as one of IGS's first <br />sales reps and has grown into his role as VP. Currently, Scott oversees the entire <br />Commercial Industrial Outside Sales team, consisting of 40+ employees across multiple <br />states. As a resource, Scott is able to make unique business decisions throughout the <br />process of procurement and signs off on all C&I agreements. <br />6100 Emerald Parkway, Dublin, OH 43016 1 p 577-923-4447 I f 614-659-5125 j IGSENERGY.COM <br />