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f)A %U I TA S,S "ONS <br />APPENDIX 13-1: MaaS MASTER TERMS AND CONDITIONS <br />These Master Terms and Conditions (Terms and Conditions) are incorporated by reference into the Statement <br />of Work (SOW) signed by Aquitas Solutions, Inc. (Aquitas) and the City of South Bend (the City). The SOW, these <br />Terms and Conditions, and any other document governing the relationship between Aquitas and the City and <br />referencing the applicable SOW shall be referred to collectively as the Agreement. <br />PIPTIVrom <br />2.1 SOW <br />All services to be performed by Aquitas under the Agreement (Services) shall be mutually agreed to by the <br />City and Aquitas and shall be documented in a written SOW signed by ain authorized representative of each <br />party, <br />2.2 Available Services <br />The Services available from, Aquitas are listed below. The particular Services to be provided to, the City by <br />Aquitas are set forth in the SOW. <br />2.2.1 Maximo as a, Service (MaaS) <br />Aquitas provides enterprise asset management services, with access to the Maximo 7.6 <br />software, Maximo -related software, and other third -party software on a Software -as -a -Service <br />basis over the Internet via a web browser. <br />2.2.2 Software <br />Aquitas is an authorized reseller and advanced business partner for IBM's Maximo software <br />and other IBM or other third -party software. The City use of the software provided by Aquitas <br />to the City under the Agreement is governed by the applicable third party's license agreement, <br />under which the City receives the license to use the software directly from Aquitas. <br />2.3 Specifications <br />Change Management Process. To the extent required by any of the Services, Aquitas and the City will agree <br />upon any necessary specifications, implementation plans, project schedules, and project parameters. Such <br />specifications, plans, schedules, and parameters, shiall be set forth in the applicable, SOW. The parties <br />acknowledge that changes in specifications, implementation plans, project schedules, and project <br />parameters, may be desirable in, light of actual experience gained in the course of providing the Services or <br />as the City redefines its needs, Accordingly, either party may propose changes to any such specifications, <br />South Bend Maximo Migration to MaaS Page 23 of 36 ConfidentW <br />