Award Proposal - VPA Plumbing Services Contract - D.A. Dodd

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necessary we have the ability to hire from the local union hall any necessary technicians. • Parts markup will not exceed 10%. • D.A. Dodd will coordinate access to facilities with appropriate VPA representatives. • There is no additional rate in addition to hourly service rate, i.e. a "truck rate" or equivalent. • All work will be performed in a professional manner according to industry standards. • All work performed by D.A. Dodd under this contract shall conform to all applicable local, state, and federal codes. • D.A. Dodd will be responsible for all applicable permits necessary to perform work. • D.A. Dodd understands that all City of South Bend facilities are smoke -free facilities. Use of tobacco products is not allowed in the facilities. • Each vehicle will have the D.A. Dodd's name, phone number, and plumbing contractor license number clearly marked on each side of the vehicle. Currently, D.A. Dodd maintains a fleet of over 100 vehicles to respond to all service needs. • D.A. Dodd's personnel shall wear an appropriate uniform that identifies the company performing the work. All personnel will wear a name badge or other form of identification with credentials. • Replacements parts will not be proprietary and should be generally available to the plumbing market. b. Repair Service (Non -Emergency) • Repairs may be paid for on an hourly labor rate basis according to final contract negotiation. • D.A. Dodd will provide a not -to -exceed (NTE) estimate of the cost and descriptive information of the necessary repairs to the Operations Manager at the time of the service call. No repair work shall be performed until approval is given by the Operations Manager. c. On -Call Repair Service (Emergency) • If deemed an emergency by the Building Manager, D.A. Dodd shall provide service within two (2) hours of the time of the call. • The provisions of this section shall apply twenty-four (24) hours a day, seven (7) days a week. This would be a billable service call as per the quoted hourly rate. Call backs for on -call repairs for the same problem within a twenty-four (24) hour period shall be D.A. Dodd's responsibility.