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` ~ "Invoicing and Payment Policy" means the invoicing and payment policy. Acopy ofour current <br />� <br />� Invoicing and Payment Policy is attached asExhibit B. <br />0 "SaaS Fees" means the fees for the SaaS Services identified in the Investment Summary. <br />� "SaaS Services" means software asaservice consisting ofsystem, administration, system <br />management, and system monitoring activities that Tyler performs for the Tyler Software, and <br />Includes the right to access and use the Tyler Software, receive maintenance and support on the <br />Tyler Software, including Downtime resolution under the terms of the SLA, and Data storage and <br />archiving. SmaSServices dnnot include support of an operating system nrhardware, support <br />outside of our normal business hours, or training, consulting or other professional services. <br />° "SL/Y means the service level agreement. Acopy ufour current SLA|sattached heiretoam <br />Exhibit C. <br />� "Statement <br />professional services will be provided to implement the Tyler Software, and outlining your and <br />our roles and responsibilitieson'connection with that /mp|ementa�niom^ The Statement vwnrm Is attached as Exhibit E. <br />� "Support Ca:UPmocess"meamsthesuppurtoaUpmuceauupp|lcab|etoaUofomrnwstomersvvho <br />have licensed the Tyler Software. Acopy ofour current Support Call Process isattached ax <br />Schedule 1toExhibit C' <br />� "Th,ird Party Terms" imeans, ifany, the end user license agreement(s) or similar terms for the <br />Third Party Software, aoapplicable and attached msExhibit 1D. <br />� "Thiird Party Hardware" means, the third party hardware, if any, identified in the Investment <br />Summary. <br />• "Third Pairty Products" means the Third Party Software, and Third Party Hardware. <br />• "Third Party Software" means the third partysoftware, ifany, identified |nthe Investment <br />� Summary. <br />y <br />� "Tu|er"means Tyler Technologies, |nc.,aDelaware corporation. <br />w "Tyler Software" means our proprietary software, including any integrations,, custom <br />modifications, ari other related !interfaces identified in, the Investment Summary and <br />licensed bymstnyou through this Ag,reememt. <br />� 11we",°us°,"our'and similar terms mean Tyler, <br />� wvnu»and similar terms mean Client. <br />1. Rights Granted. 0/egrmmttoyouthemon'exm|uis,iwe,nom`mssignable|Km|teddghtnomsetheSaa6 <br />Services solely for your internal business purposes for the num,ber of Defined Concurrent Users only. <br />The Tyler Software will be made avaiilable to you according to the terms of the SLA, You <br />acknowledge that we have no delivery obligations aind we will not ship copies of the Tyler Software <br />umpart mfthe SaaSServices. You may use the SaiaS Services to access updates and enhancements to <br />the Tyler Software, aafurther described |nSection C(8). <br />2. SaaSfees. Youagree0npay us the S,aaSFees. Those amounts are payable inaccordance with our <br />Invoicing aindPeymemt Policy. The SaaSFees are based onthe number ofDefined Concurrent Users <br />and amount ofData Storage Capacity, You may add additional concurrent users oradditional data <br />storage capacity on the terms set forth in Section H(l). In the event you regularly and/or <br />meaningfully exceed the Defined Concurrent Users or Data Storage Capacity, we reserve the right to <br />charge you additional fees commensurate with the mveraQe(s). <br />