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Opening of Proposals - Utility Billing System - Systems & Software, Inc. - Part 2
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Opening of Proposals - Utility Billing System - Systems & Software, Inc. - Part 2
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4/4/2025 8:55:11 AM
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1/24/2018 9:22:53 AM
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Board of Public Works
Document Type
Projects
Document Date
1/23/2018
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Section 8: Work Plan <br />Vendor shall provide a narrative which addresses the Scope of Work and shows an <br />understanding of the City's needs and reqidirernents. This section shall: <br />(1) describe the approach to completing the tasks specified in the Scope of Work; <br />Please see Section 3, Question, 10 for an overview of the S&S implementation process. This <br />section will provide the imost detail into how we implement our software and what steps we take <br />to ensure a complete,, successful implementation. Below we have addressed each area of the <br />Scope of Work individually to ensure South Bend of our ability to provide the solution you are <br />looking for. <br />(2) OUtfine, sequentially the activities that would: be undertaken in completing the tasks <br />and specify who would perform them; and <br />S&S, has completed a sample Project Plan in Microsoft Project, based on, our experience with <br />utilities of similar size and services to South Bend. The sample plan lists over 1,000 individual <br />tasks, and wouldn't be helpful to include here given the page limitations, but we can provide <br />this if necessary, In answer to Section 3, Question 101, we have provided an overview of our <br />implementation, which includes a sequential list of high-level) tasks and who is responsible for <br />each. We believe this is the best answer to this specific question, without listing 1,000 tasks <br />over numerous pages. <br />(3) furnish a schedule for completing the tasks in terms of elapsed weeks from the <br />commencement date. <br />Please see below, where we have included a time -phased Gantt Chart of our anticipated <br />project plan. This chart takes into account every major aspect of the implementation, in <br />accordance with the Microsoft Project plan that we have created. Our plans are broken down <br />by months instead of weeks, but we can alter our standard methods should The City require a <br />breakdown by week. <br />We, are proposing an 11 -month implementation, with three months of onsite support after the <br />Go -Live date. Given the size and services of the City, we feel this timeframe will best position <br />the project for success, but we are happy to discuss alternative timelines should the City desire. <br />U <br />
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