Opening of Proposals - Utility Billing System - Systems & Software, Inc. - Part 1

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MJ" � i �r � t it ! 1 " � 1 .I hire section of the proposal should establish the ability of venclor(s) to satisfactorily perforrn the re(JUired work by reasons of: experience in performing work of a similar nature for similar clients (size and aCCOUrIt bas(,.�) Mhin the past: five years; dernonstrated competence in the services to be provided; educational qualifications; strerigth and stability of the firm; staffing capability; work Cozad; record of rneeting sclmedWeS 0141 Sirl-filar proi I ects, and supportive client reft:,,rences. Vendor shall cornplete Proposal Form A al,s part of this sectiom, if the proposed SOILAiOrl is a packaged partnersfip, tier the signrficant subcontractors shall also Iprovide information for this sec.fion. Vendor must provide additional inforrriafioni in this section that will: provide a brref profile of the firryi(s), including the types of services offered; the year founded; form of the organization (corporation, partnership, sole proprietorship), IlUry'lber, size, an(J location of offices, number of eaiployees� Since our inception in 1973, it has been our mission to provide best -in -class customer information systems, (CIS) and services to investor -owned and municipal utilities. The enQuesta success proposition is based on a proven technology platform that delivers superior usability, configurability, and scalability along with low total cost of ownership. Our solutions have empowered our customers to provide exceptional service to millions of residential and commercial accounts serving their electric, water, wastewater and gas needs. In 2007, Harris Computer Systems acquired S&S. S&S, a wholly -owned subsidiary of Harris, operates as an independent corporate entity of Harris. S&S continues to enhance, expand, and support all of our products. As a result of this acquisition, S&S is able to leverage the combined resources and economies of scale which result in greater overall benefits for the investments made in our products and services. For all the power of our corporate structure, it is really our people that make us successful. Our culture is one that balances experience with innovation allowing us to put the customer first, Our main focus is in building and expanding our customer base — sustaining partnerships that exist today and those we intend to develop for years to come. We will help you protect and grow your enQuesta investment. S&S is nimble enough to quickly provide answers, allow easy access to all levels within our organization, and develop long-term meaningful relationships that make the difference between being just another "vendor" and becoming a trusted partner. As a learning culture we continuously refine our implementation approach and pass this knowledge on within our organization. S&S' proven methodology is based on using repeatable processes to increase efficiencies, productivity, and mitigate risks. For 44 years, our knowledgeable and experienced staff has continuously delivered a proven solution, resulting in successful, long-lasting partnerships. Within our response we have provided' details on the names, locations, and customer bases of several current S&S clients which we believe demonstrate the same success that the City is looking for, We have called out six of these references 4