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COGSDALE MOBILE WORK MANAGEMENT <br />Better service for customers is the goal of all <br />utility organizations. This may be achieved <br />through faster turnaround on high priority repairs, <br />more accurate scheduling of activities or more <br />efficient deployment of field personnel — or all of <br />the above. Cogsdale Mobile Work is dedicated to <br />improving the efficiency and effectiveness of field <br />operations though better communication and <br />instant access to the latest data. <br />Immediate access to the latest updates and <br />information for both office staff and field crews, be <br />it the status of service orders, meter readings, <br />personnel time sheets or project inventory lists. <br />Live access for any device running <br />Android or iOS at the jobsite from the <br />Cogsdale solution at the office. <br />Improve time tracking for field personnel <br />by allowing time to be charged to individual <br />projects as the associated service orders <br />are completed. <br />Track inventory and equipment on the go <br />as field staff assign inventory to projects as <br />they work through the installation or repair <br />task. <br />Web -based toolet — Mobile Work is <br />implemented as a browser -based client to <br />run on hand-held devices. <br />integration witn Service Orders and <br />Scheduling — Mobile Work uses employee and service order template configurations from the <br />Cogsdale solution. No separate setup is required. <br />High priority service orders are highlighted and automatically moved to the top of the list, <br />immediately visible to field staff. <br />Meter reads may be entered from, the field. Users can also verify previous reads as well as <br />customer/meter information. Once entry is complete, it is available for billing and processing. <br />33 4­1 <br />