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COLLECTIONS <br />Customer payment history is often a key indicator of credit worthiness. A customer with a <br />pattern of Fate payments, NSF checks, etc. is more likely to cause collections issues than a <br />customer who always pays on time. Every organization has their own (philosophy about steps to <br />be taken, the number, of actilons or notices to be sent, the time between each action, what <br />constitutes a credit rusk, and so on. As procedures differ, so do the size of organizations; larger <br />organizations running daily collections procedures have different employees managing various <br />customer accounts. Cogsdale Collections handles all aspects of overdue and d'ellinquents <br />payments, special payment arrangements and suspension of normal collection procedures. <br />Generalized colllections based on selected ranges of customers. Group customers by Billing <br />Cycle, Route ID, Zone and/or Customer ID ranges. <br />Collection Factors are defined by the organization and used! to determine credit ratings. <br />Collection factors include; late payments, disconnect notices, late special payments and NSF <br />checks. <br />Delinquentd'overdue payments can be defined as any outstanding amount past established <br />payment terms, as defined by the organization. <br />Payment terms, for collection purposes only, may consist of the normal due date plus a number <br />of days to allow for late payments to arrive by mail or bank transfer. <br />Flexibility when <br />establishing credit <br />rating and collection <br />parameters and <br />procedures, based on <br />the needs of the <br />organization. <br />Links to ten different <br />levels of reminder <br />notices. <br />Track and sort <br />current and historical <br />collections <br />documents on a <br />summary inquiry <br />window and view <br />associated document <br />details. <br />I <br />C,kuleoe X Cancel ?RC Dedele "" A,d.,play RY-1c010,, <br />rj A4ae1.All <br />rj I -,.rk All 11] 6eecl <br />Ne4ia Drda 0/2312017 CekcLan Type <br />a All <br />N. <br />Ta <br />Dio—cl Dae 0h0/0000 :.el 7tP* Plwe Type <br />a A9 <br />".- N. <br />To <br />...... ...i <br />0imiry Cycle <br />a M <br />Free, <br />T. <br />F'aymeul Team <br />m AT <br />F6ane. <br />...;tm <br />taafil-d/e <br />mAt'. <br />F,- <br />10.00 Ta <br />L.1 Rac <br />& DRrpW <br />Em + Cu¢l-ea <br />'+ I.{14` i n <br />4 No Nof e,Jmd.4 <br />1040yo&o <br />Due Dale <br />SNOOD <br />200000 <br />t WSDO <br />.... S12300 <br />3/1512017... <br />900002 <br />100002 <br />1 1155,1E <br />$1�5510 <br />9715/2017 <br />900005 <br />100500 <br />1 12,28044 <br />$2280.44 <br />412712017 <br />1Oml <br />1 $253,08 <br />$569,06 <br />511512017 <br />900007 <br />100502 <br />1 $519.28: <br />$967.28 <br />1/1112017 <br />900008 <br />100503 <br />1 11301.92 <br />$583,92 <br />5115✓2017 <br />9WOO9 <br />10OPO4 <br />1 S549W <br />$54960 <br />41IU2017 <br />9WM0 <br />2WW9 <br />1 $6540 <br />$65.40 <br />4/1612017 <br />90 11 <br />200002 <br />1 $43180 <br />$43.00 <br />MU2017 <br />90001E <br />200003 <br />1 14W <br />14560 <br />411612017 <br />9WO14 <br />200500 <br />1 821750 <br />$217.W <br />4/1"11 <br />900016 <br />200502 <br />1 $400.00 <br />$4691N1 <br />411 U2M7 <br />WOO <br />M03 <br />1 $55900 <br />$'555,00 <br />411 U2017 <br />900M0 <br />20055404 <br />1 1325.00 <br />$325.00 <br />411512017 <br />900M9 <br />300WI <br />1 $49.78 <br />S49.76 <br />411 E12017 <br />SWO20 <br />301072 <br />1 $5348 <br />$53.40 <br />411 U2017 <br />9D0021 <br />300003 <br />1 $5720 <br />$57.20 <br />4M 912017 <br />930OR <br />W00004 <br />1. 160.92 <br />$60.92 <br />4ME12017 <br />ff49Addili,-1- Fill, <br />10.00 <br />Cwft9M4n0'.+C)F Dil. msearaaa'etlD.1. -4 R.— {u) <br />EXCELLEN <br />C W/OM0 1200DOA14 <br />GOWD <br />C 010/0000 7 lZOODDAM <br />EXELLEN <br />F 010/W00 j 12.00.00AI4 <br />GOOD <br />C 01010000 ;3,1 12.00MAM <br />GOOD <br />C 0f MOO) ] 12;W.DOAM <br />GOOD <br />C 0A3MXM0 3 1200.DOAM4 <br />GOOD <br />C 010/0000 -T aj 1200.DDA34 .... <br />GOOD <br />C 0/0/0W0 1200.60AM <br />GOOD <br />C O70M7W0 ; �;(1 12:DDDDAM <br />GOOD <br />C 010/0WO ,;� IZ00..0001 <br />GOOD <br />C N0M0 ,'aj 1200:DOAIT <br />GOOD <br />C O/0MG00 j+j] 12.00WAI4 <br />GOOD <br />C 0/0/0000 120000AM <br />GOOD <br />C O/OM OU '^j 12:W;DOAM <br />..GDDD <br />C 010/6000 J 12W:WAM <br />GGDO <br />0700 <br />C M/:M� 9200.00AM <br />GOOD <br />C OA0/W00 (;aj 1200.ODA34 <br />500D <br />C 210/OW0 ;A 1200DOAH <br />MIe. NRecard, 4SV49 <br />Assess the response each situation requires to collect any overdue amount and how severe the <br />first delinquency notices should be. <br />Determine the amount of partial or special Ipayments required to avoid disconnections based on, <br />the information that is tracked. <br />