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January 23, 2018 <br />City of South Bend <br />Attention: Linda Martin <br />Board of Public Works, County Building <br />227 W Jefferson Blvd',, Ste, 1316 <br />South Bend, Indiana 46601 <br />Dear Ms. Martin: <br />Thank you for the opportunity to respond to The City of South Bend's Request for Proposals for <br />Utility Billing Software, Cogsdale is pleased to propose Cogsdale Customer Service <br />Management 2016 (current version 16.43.1). Cogsdale has specialized in delivering solutions <br />to public sector clients such as the City of South Bend since 1997. The Cogsdale solution has <br />been Incensed to over 350 clients in North America, South America and South Africa. <br />The folllowing individuals are authorized to negotiate with the City on behalf of Cogsdale: <br />Casey Dowd <br />Todd Ramsey <br />Terry Ridlyand <br />Director of New Name <br />Sales <br />Vice President, <br />Sales and Marketing <br />Executive Vice <br />President <br />416.737,8451 <br />289.200.7792 <br />416.268.8445 <br />cdowdCa)cogsdale-com <br />tramsevC@.cogsdale.com <br />tridyardOcoasdale.com <br />Casey will be the main point of contact should there be any questions regarding the proposal <br />response or to arrange for demonstration times. Cogsdale is the prime vendor for the City of <br />South Bend's project, we will not be working with subcontractors. <br />Cogsdale's proposal to the City will remain firm for 90 days from the proposal opening date,. <br />Cogsdale acknowledges the receipt of all addenda and have included them with this document. <br />Cogsdale looks forward to working with the City during demonstrations and vendor selection <br />and is excited at being chosen as the City of South Bend's technology partner, <br />Regards, <br />Terry Ridyard <br />Executive Vice President <br />105 Consumers Drive www.cogisdaie.com! sac, <br />Whitby, ON Ll N 1 C4 m 800,533.9690 <br />