Opening of Proposals - Utility Billing System - Cogsdale Corporation - Part 1

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• Cost of downtime • Cost of decommissioning old hardware and exporting data Cogsdale Cloud, housed on Microsoft Azure world -class datacenters, provides organizations of all sizes high performance and peace of mind, while enabling them to focus on their core business. Cogsdale Cloud offers: • High-performance servers tailored for SQL -based applications • A unique network subnet per customer to segregate and secure all network traffic • Storage on solid state drives geared to reduce latency and maximize data throughput • Hosting in Tier 3+ datacenters throughout North America with an uptime of over 99.9% • Implementation approach is the same as an on -premise solution • Integrations are managed securely through a VPN tunnel Security • State-of-the-art datacenters have mandatory security training and background checks for staff • All datacenters go through annual penetration testing and offer intrusion detection • Cogsdale Cloud has chosen Azure, a leader in ISO and CSA (Cloud Security Alliance) certifications and audits • Encryption is leveraged, where possible, for data at rest and in transit Administration • Customers receive advance notification of all planned changes. Upgrade and patch management happens after hours, and when necessary, secondary servers are provided during upgrades and any major process changes • Threshold limits are set for servers, network ports, etc., and server and environment resources can be increased to ensure optimal performance • Customer IT staff have administrative privileges on their own servers for maintenance and management purposes, if needed • Data backup can be included with Cogsdale Cloud. Backups are streamed to another datacenter for safekeeping Technical requirements & recommendations • Redundant Internet feed at client office (a secondary Internet feed is an inexpensive investment that ensures you are always connected to the Internet and your Cloud setup) • Windows computers running Remote Desktop Services (all versions of Windows have this) • VPN capability in order to setup up a VPN tunnel Cogsdale is your prime vendor for the Cloud solution, providing all technical setup and one contract/invoice to simplify your move to the Cloud.