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Opening of Proposals - Utility Billing System - Advanced Utility Systems - Part 2
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Opening of Proposals - Utility Billing System - Advanced Utility Systems - Part 2
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4/4/2025 8:42:52 AM
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1/24/2018 9:11:25 AM
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Board of Public Works
Document Type
Projects
Document Date
1/23/2018
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PROPOSAL FORM B <br />YEFERCNCES <br />Please provide at least three (3) project references of current or former clients With a similar <br />engagement in the past S years. Provide project references in the format shown below. Individual <br />sections of the forth may be resized to accommodate project information. Supplemental sheets may <br />also be attached to this Proposal Form with the project narne identified on each sheet. Copy this <br />form as necessary to provide information for each reference project. <br />Reference Name <br />Organization <br />Position <br />Joe Welch <br />City of Fort Wayne <br />Chief Information Officer <br />.Address <br />City <br />State Zip Code <br />200 Fast Berry Street, Room 130 <br />Fort Wayne <br />IN 46802 <br />Contact Email <br />Telephone Number <br />ose h. va 1cll�Fa cit offortwvtr 'Cle.or° <br />260-427-5561 <br />Project Name <br />Project Status, Start/End Dates <br />Customer Information and Water <br />Live, November 2103,1June 2015 <br />Utility Billing Program <br />Pro sect Description <br />Fort Wayne City Utilities (FWCU) which serves over 100,000 water and sewer customers in and around its <br />municipal limits, successfully implemented CIS Infinity. <br />To provide more convenience and payment options to its customers, FWCU also implemented Infrmty.Link <br />the Advance(] online customer self-service portal solution. For a u tom ated dispatch ing of service orders, <br />FWCU is taking advantage of another Advanced solution, Infinity.Mobile. <br />Further, to enable FWCU to extend its core CIS requirements, CIS Infinity was interfaced to many third - <br />party industry applications. <br />FWCU''s customer base is comprised of residential, commercial, industrial, governmental, and wholesale <br />customers. The population of the area served by FWCU exceeds 225,000 people. FWCU is governed by a <br />three -member Board of Public Works. <br />Utility Billing System Pi-oposal Form B - Page 55 of 81 <br />
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