Opening of Proposals - Utility Billing System - Advanced Utility Systems - Part 1

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PROPOSAL FORM F TASK AND EFFORTPROJECTIONS The Vendor is expected to identify the estimated hours proposed for each major task identified in the table below. The Vendor should indicate which tasks will be sub -contracted, if any. In addition, the Vendor is requested to identify the associated tirne expected for City staff. This estimate will help the City identify the number of F'I'E's to consider for the project. Task Description Vendor Hours Sub- Contractor Hours city Staff flours' 840 1460 Fit Gap Analysis (Discoveries) 500 1440 Functional Desisn — Included with Discovery Non -Production Environment (Configuration, R-�)orts) 1,980 600 Testing 1,040 5500 Training (Core and End User) 520 4100 Production Environment — Included with Non Production Systeri-i Cut -Over to Production 200 600 .Final Systern Acceptance — Post Live 480 1200 Memos, Notes and Contact Records 660 480 NA CUStOnIffS Included Accounts Included Premises and Set -vice Points Included Dunning Included Financial History - Payments, Billings, and Rates Included Included Meter and Device Inventory: Installed and Stores Included Meter Reads and Consumption History Included Service Order Included Dgosits, AutoAuto p a Included Documents and Attachments ;7 Interactive Voice Res onse NA 7 m 40 80 Interactive Voice Response (IVR) Outbound I,eak Notification 60 120 Interactive Voice Response (IVR) — Customer Self- Service 40 80 Meter Reading 40 so Bill Prin!Jn 60 120 Collections Letter 40 80 Utility Billing System Proposal Form F - Page 49 of 81