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Carolina Warranty LIMITED LIFETIME WARRANTY Carolina warrants products it manufactures against defects of material and workmanship under normal use and service for the life of the product to the original purchaser. This warranty shall not apply to any products which have been subjected to misuse, accidents, abuse, abnormal usage, negligence, improper maintenance, damaged in transportation or whose original construction has been altered by someone other than Carolina or its authorized agents. No unauthorized person, agent or dealer may give further warranties on behalf of Carolina. (Please note: Because of natural variations on materials over which Carolina has no control, this warranty does not extend to color, grain or texture of wood, leather or upholstery cover.) Normal aging and wear of fabrics, filling materials and finishes are exempted from this warranty. Carolina shall not be responsible for any expenses incurred by purchaser to repair or replace any product unless Carolina gave prior express written consent agreeing to reimburse purchaser. In the event any product has to be returned to the factory for verification of a complaint, it must be pre -authorized by the factory and shipped prepaid along with written information containing the name of the original purchaser, original invoice number, and a copy of the original purchase order. As purchaser's sole and exclusive remedy under this warranty, Carolina, at its option, will repair or replace the damaged product or parts that meet the terms and conditions of this warranty at no charge to the original owner of record, and will pay the freight charges provided Carolina has previously authorized the replacement or return. Except as stated above, Carolina makes no other expressed warranties and disclaims all implied warranties as to any product, including warranty of merchantability and fitness for any particular purpose. Carolina shall not be liable for any consequential or incidental damages. This warranty is applicable only to those parts actually manufactured by Carolina. Exceptions to lifetime warranty: • Recliner mechanisms (Modern Amenity, Orchestra, and Voyage) — 10 Years • Three position recliner & wall saver mechanisms (Amenity, Coronado, Modern Amenity, Orchestra Mini, and Voyage) — 5 Years • Recliner components, sleeper chair mechanisms and accessories — 5 Years • All drawer glide suspensions — lifetime • All locking mechanisms — Lifetime • All door hinges — 12 Years • Door latches — 12 Years • Drawer pulls —12 Years • Task Lights W- 3 Years • Power supplies --- 1 Year On product furnished by Carolina, but with components or equipment manufactured by others, including, but not limited to, foam, mechanisms, casters and textiles, the written warranty, if any, of the manufacturer is assigned to the purchaser. OFS BRANDS I OFS FirstOffice Carolina Loewenstein Highmark