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Professional Services Agreement - EmNet LLC - City's Smart Sewers Agreement Renewal
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Professional Services Agreement - EmNet LLC - City's Smart Sewers Agreement Renewal
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3/31/2025 8:45:54 AM
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12/13/2017 3:35:26 PM
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Board of Public Works
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Contracts
Document Date
12/12/2017
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6. Data Backup. The EmNet Services do not replace the need for Customer to maintain regular data <br />backups or redundant data archives. EMNET HAS NO OBLIGATION OR LIABILITY FOR ANY <br />LOSS, ALTERATION, DESTRUCTION, DAMAGE, CORRUPTION OR RECOVERY OF <br />CUSTOMER DATA. <br />7. Security. <br />7.1 EmNet System and Security Obligations. EmNet will employ security measures in <br />accordance with EmNet's data privacy and security policy as amended from time to time, ("Privacy <br />and Security Policy"). <br />7.2 Data Breach Procedures. EmNet maintains a data breach plan in accordance with the criteria <br />set forth in EmNet's Privacy and Security Policy and shall implement the procedures required under <br />such data breach plan on the occurrence of a "Data Breach" (as defined in such plan). <br />7.3 Customer Control and Responsibility. Customer has and will retain sole responsibility for: <br />(a) all Customer Data, including its content and use; (b) all information, instructions and materials <br />provided by or on behalf of Customer or any Authorized User in connection with the EmNet Services; <br />(c) Customer's information technology infrastructure, including computers, software, databases, <br />electronic systems (including database management systems) and networks, whether operated <br />directly by Customer or through the use of third -party services ("Customer Systems"); (d) the security <br />and use of Customer's and its Authorized Users' Access Credentials; and (e) all access to and use of <br />the EmNet Services and EmNet Materials directly or indirectly by or through the Customer Systems <br />or its Authorized Users' Access Credentials, with or without Customer's knowledge or consent, <br />including all results obtained from, and all conclusions, decisions and actions based on, such access <br />or use. <br />7.4 Access and Security. Customer shall employ all physical, administrative and technical <br />controls, screening and security procedures and other safeguards necessary to: (a) securely administer <br />the distribution and use of all Access Credentials and protect against any unauthorized access to or <br />use of the EmNet Services; and (b) control the content and use of Customer Data, including the <br />uploading or other provision of Customer Data for Processing by the EmNet Services. <br />8. Fees; Payment Terms. <br />8.1 Fees. Customer shall pay EmNet the fees set forth in Schedule A ("Fees") in accordance <br />with this Section 8. <br />8.2 Fee Increases. EmNet may increase Fees after the first contract year of the Initial Term by <br />providing written notice to Customer at least 60 calendar days prior to the commencement of that <br />contract year, and Schedule A will be deemed amended accordingly. <br />8.3 Reimbursable Expenses. Customer shall reimburse EmNet for out-of-pocket expenses <br />incurred by EmNet in connection with performing the EmNet Services ("Reimbursable Expenses"). <br />8.4 Taxes. All Fees and other amounts payable by Customer under this Agreement are exclusive <br />of taxes and similar assessments. Customer is responsible for all sales, use and excise taxes, and any <br />other similar taxes, duties and charges of any kind imposed by any federal, state or local governmental <br />
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