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City of South Bend <br />ORDER for CENTREX SERVICE <br />UNDER STATE OF INDIANA QPA 9796 <br />City of South Bend ("Customer") hereby acknowledges and confirms its order for Centrex Service ("Order") under <br />jurisdiction of the State of Indiana QPA 9796 ("Contraef ), AT&T Contract Number 20050418-0404, between SBC Global Services, Inc., d/b/aAT&T <br />Global Services on behalf of Indiana Bell "Telephone Company, incorporated ("AT&17% and State of Indiana, Department of Administration <br />Procurement Division on behalf of the Indiana Office of Technology (as of 7/l/05, formerly known as the Division of Information Technology) <br />("State") for all State Agencies and other Indiana governmental entities as provided in IC 4-13-1-4, et. seq. This Order is intended to serve as a <br />confirmation of Customer's selection of the Service and System Service Period (as selected below) tendered by AT&T and is subject <br />to the terms and conditions of said Contract which may not be amended unless the Contract is formally amended by the State. <br />Furthermore, signature on this Order indicates that Customer qualifies as a governmental entity entitled to procure services as an <br />Authorized User under said Contract as provided in IC 4-13-1-4. This Order is effective upon the date of the last signature affixed <br />hereto ("Effective Date"). <br />Early Termination <br />If Customer migrates an AT&T ILEC Centrex Service or Service Component, (the "Terminated ILEC Service") to a qualifying <br />AT&T Business Voice over IP (BVoIP) Service (the "Replacement Service"), then AT&T will waive the Early Termination <br />Charge directly resulting from terminating the Terminated ILEC Service if: <br />a. the Terminated ILEC Service has been installed at the Customer site for no fewer than 12 months; <br />b, the Minimum Payment Period for the Replacement Service is equal to or greater than the remaining commitment for the <br />Terminated ILEC Service; <br />c, the Replacement Service is installed at the same Customer sites as the Terminated ILEC Service; and <br />d. activation of the Replacement Service at the Customer site occurs within 90 days of termination of the Terminated ILEC <br />Service at that Customer site. <br />Notice of Withdrawal: <br />Service and Service Component Withdrawals.during Minimum Payment Period.. <br />Prior Notice Required from AT&T to. Withdraw and Terminate a Service <br />12 months <br />Prior Notice Required from AT&T to Withdraw. and Terminate a Service Component <br />120 days - <br />Applicable Services/Service Components <br />Centrex Service <br />The Monthly Rate for (Centrex) features not stated herein shall be the price as stated in the AT&T Catalog for thirty-six (36) <br />months; the Non -Recurring Charges shall be the price stated in the AT&T Catalog. All other prices not quoted herein shall be as set <br />forth in the AT&T Catalog and/or tariff as appropriate. Customer may elect to terminate all or part of the Service during the System <br />Service Period upon thirty (30) days written .notice to AT&T, subject to the payment of a termination charge, stated herein for <br />Customer's convenience. Termination charges on each system removed prior to the end of the System Service Term shall be the lesser <br />of (i) the dollar difference between the price selected herein and the price stated below for the term that could have been completed at <br />the time of termination or (H) fifty percent of the remaining amount due. <br />Centrex Elements Non -Recurring Charge, Each <br />Service Establishment <br />• 25 stations or less ❑ $ 910.00 <br />• 26 stations or more ❑ $1,930.00 r <br />• Renewal 'for BTN 2198869258 365 ® N/A <br />Intercom Access [stations] $34.00 3 <br />The Non -Recurring Charge is waived. <br />z Renewal is effective upon expiration of the existing contract term or the Effective Date of this Order, whichever is later. <br />3 This Non -Recurring Charge does not apply for existing services and is waived for new service installed hereunder. <br />SRI-5JKP3XM LK3253 120516 <br />OPl -3 W U81 S3 QA-RI,R 7350380 <br />Page I of 2 <br />