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Professional Services Agreement - Infinisource - City's Flexible Spending Account
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Professional Services Agreement - Infinisource - City's Flexible Spending Account
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3/31/2025 8:46:37 AM
Creation date
10/25/2017 10:58:44 AM
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Board of Public Works
Document Type
Contracts
Document Date
10/24/2017
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If, at anytime, the amount of reimbursement benefits payable under the applicable plan exceeds the amount deposited by Employer in the Account, <br />Employer shall transfer an amount necessary to the Account to fulfill its reimbursement obligations before any further reimbursement benefit payment <br />is made. Employer shalt pay Infinisource an additional fee for each ACH transfer that fails due to any reason within Employer's control. Infinisource is <br />under no obligation to advance funds on behalf of Employer. <br />6. COBRA Notification. Employer shall be responsible for complying with its obligation under the Consolidated Omnibus Budget Reconciliation Act <br />(COBRA) with respect to the Plans. No assistance will be provided by Infinisource except to the extent set forth In a separate administrative service <br />appendix attached and incorporated into the Agreement. <br />7. Execution of Documents. Employer shall ensure that the Plan Document is properly executed and shall provide a copy of the SPD to all Plan <br />participants in accordance with applicable law. <br />8. Reviewing Reports. Employer is responsible for reviewing the reports submitted by Infinisource and notifying Infinisource of any errors of which <br />it is aware within a reasonable period of time after reviewing them. <br />9. Positive Pay Tool. Employer Is responsible for cooperating with Infinlsource in setting up and maintaining all relevant information related to <br />Positive Pay. <br />10. Additional Transportation Plan Solution. For the Code §132 Qualified Transportation Fringe Benefit Plan, Infinisource is making available to <br />Employer an additional, online commuter benefit solution through an Infinisource vendor. If Employer requests this additional solution, Employer <br />agrees to reimburse Infinisource the cost of the administrative fee that the vendor charges Infinisource. <br />Infinisource Service Agreement - Electronic Payment Card Service Appendix <br />Employer has asked Infinisource to assist it with its administrative obligations under one or more benefit plans ("the Plan") for which an electronic payment <br />card (the "Card") is available. Infinisource has contracted with one or more third parties to make the "Card" available to Employer for use by Plan participants <br />for the purpose of facilitating direct payment of eligible expenses under the Plan. <br />This Service Appendix describes the rights and responsibilities of Infinisource and Employer with respect to use of the Card made available by Infinisource. <br />The rights and obligations outlined below apply only to the extent chosen by Employer on the Fees and Consideration Appendix. This Service Appendix is <br />incorporated into and made a part of the Service Agreement (the "Agreement"). The effective date of this Service Appendix is the effective date of the <br />Agreement or if later, the effective date of the Fees and Consideration Appendix on which these services are chosen by Employer. The responsibilities of <br />the parties set forth in this Service Appendix are in addition to any responsibilities set forth in the Agreement. If there is a conflict between this Service <br />Appendix and the Agreement, the Agreement controls. <br />A. Responsibilities of Infinisource <br />1. Infinisource will make the Card available to Employer and Plan participants at all times during the course of this Agreement except as otherwise <br />set forth herein. Use of the Card will be subject to the terms of this Agreement and any cardholder agreement delivered with the Card. <br />2. Infinisource may engage the services of one or more third parties ("Third Party Service Provider") in order to comply with its obligation to provide <br />the Card during the term of this Agreement. Infinisource agrees to ensure that any third party with whom Infinisource contracts to provide such <br />services agrees to protect individually identifiable health information in the same manner that infinisource has as set forth in the HIPAA Confidentiality <br />Appendix attached hereto. <br />3. Infinisource will provide administrative services to Employer and participants related to use of the Card, including activating and deactivating <br />Cards, responding to participant inquiries and providing appropriate notices regarding Participant accounts and actions taken in relation thereto (in <br />the same manner set forth in the Fringe Benefit Plan Administration Service Appendix). <br />4. Infinisource agrees to reasonably ensure compliance with proper use of the Card and take whatever action is necessary to investigate and resolve <br />errors in Card transactions asserted by participants within ten (10) business days of receipt of notice. Infinisource will promptly cancel any Card <br />reported to Infinisource as lost or stolen. However, Infinisource Is not responsible for costs and/or damages associated with lost or stolen Cards that <br />are not properly reported as such bythe Plan participant. <br />S. Infinisource or Third Party Service Provider will make available a noninterest bearing account into which Employer must deposit the Minimum <br />Balance as set forth below. <br />6. Infinisource agrees to comply with applicable laws regarding handling and privacy of account and transaction information and to operate the Card <br />program in accordance with published IRS guidance applicable to Card processing of eligible expenses. In accordance with the applicable guidance, the <br />Card will be limited to certain merchants and merchant category codes. The purchase of items under a qualifying merchant category code does not <br />necessarily indicate that the expense is an eligible expense (as defined in the Plan). If the Card is used to purchase an ineligible expense, Infinisource <br />will make reasonable attempts to obtain repayment from the participant or Infinisource will attempt to offset the ineligible expense with future claims <br />filed by the participant under the Plan; however, Infinisource is not liable to employer for any ineligible expenses not repaid by the participant or not <br />offset by future claims to the extent such ineligible expense did not result from Infinisource negligence. <br />7. Infinisource will deactivate any Card upon notification by Employer of termination of employment or when Infintsource or the Third Party Service <br />Provider determines in its sole discretion that the Card has been improperly used. <br />8. Infinisource and the Third Party Service Provider are not responsible for any errors that result from inaccurate and/or Incomplete data provided <br />by Employer. <br />B. Responsibilities of Employer <br />1. Employer acknowledges that any and all data or information necessaryto provide the Card program will reside on servers owned by or operated <br />on behalf of Infinisource or its third party vendors. <br />2. Employer hereby grants to Infinisource and the Third Party Service Provider the right to receive, process and perform all required services in <br />accordance with information and data that is submitted to Infinisource in order for Infinisource to provide the Card program. Employer further grants <br />to Infinisource and the Third Party Service Provider the right to derive and use aggregate and statistical data from such information and data; however, <br />any aggregate or statistical data arising from Protected Health Information as defined in the HIPAA Confidentiality Agreement will be de -identified. <br />3. Employer agrees to only use the participant website made available by Infinisource for its intended purposes, and will keep such website free from <br />(i) any intellectual Property that contains profane graphics or text, (i1) advertisements for adult entertainment or escort services or (iii) any click -through <br />to one or more websites that feature or otherwise contain adult entertainment or escort services. Employer acknowledges that all right, title and <br />0, <br />° IEri-. <br />
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