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2.6 Privacy Policy. If CUSTOMER or any User collects Information from third parties through online <br />methods, CUSTOMER will post and maintain a privacy policy that is (i) consistent with CUSTOMER's use of <br />the such methods (ii) complies with applicable law and (iii) sufficiently discloses how CUSTOMER collects <br />and shares such Information with others. CUSTOMER should consult an attorney if unsure how to disclose <br />such Information in a legal and appropriate manner. <br />2.7 Initial Training. COMPANY will provide one (3) days (not longer than the amount of consecutive <br />hours listed on Schedule A) of initial training Users at CUSTOMER's headquarters. CUSTOMER will be <br />responsible for the cost of any initial training for additional Users at COMPANY's prevailing rate plus any <br />travel and other related expenses. <br />2.8 Support. COMPANY provides the paid support services set forth on Schedule A ("Support <br />Services") Should CUSTOMER choose to subscribe to Support Services, COMPANY will provide telephone <br />or e-mail support relating to functional and technical issues from 9:00 a.m. to 5:00 p.m., Pacific Standard <br />Time, in accordance with Schedule A. After hours support identified as being urgent will be responded to <br />as soon as reasonably possible, but not later than the next business day. After hours support requests <br />responded to after hours will be billed at twice the normal rate. <br />2.9 Consulting Services. Consulting services are available upon request at COMPANY's prevailing rate. <br />Consulting services include service in excess of the initialtraining and Support Services provided to <br />CUSTOMER hereunder, on -site services customized services, and exporting Submitted Data after the Term. <br />CUSTOMER will be responsible for all travel and expenses for any Consulting Services. <br />3. SCOPE, AVAILABILITY AND MODIFICATIONS <br />3.1 Length of Use. The subscription granted herein does not allow for the storage of Service Data after <br />the Term. CUSTOMER therefore agrees that CUSTOMER will, after the expiration of the Term immediately <br />delete the Service Data received from COMPANY. COMPANY reserves the right to ask CUSTOMER to certify <br />in writing that CUSTOMER has complied with this requirement, and if COMPANY does so, CUSTOMER <br />agrees to immediately comply. <br />3.2 Availability of Services. Notwithstanding anything to the contrary stated herein, CUSTOMER <br />acknowledges and agrees that (i) the availability of the Services is subject to the availability of connection <br />services to and within the Internet and to other network functions within and around the Internet, (ii) that <br />the Internet, by its nature, is not fault -tolerant, and (iii) the availability of the Services is subject to events <br />of Force Majeure. Consequently, COMPANY will not have any liability for any breach of any representation, <br />warranty or covenant of this Agreement that arises out of or relates to the unavailability of such connection <br />services and other network functions. In addition, CUSTOMER understands and agrees that the availability <br />of the Services is subject to planned and emergency downtime to address maintenance, security and other <br />issues, and that COMPANY will not have any liability for any claim that arises out of or related to such <br />unavailability. <br />3.3 Modification of Services. CUSTOMER understands and agrees that COMPANY may unilaterally <br />modify the Services, their names, or the manner in which the Services are made available, and that those <br />modifications may create differences in how CUSTOMER accesses the Services. CUSTOMER further <br />understands and agrees that, upon reasonable advance written notice to CUSTOMER, COMPANY reserves <br />the right to replace any of the Services with other similar services offering the same or more functionality <br />SUBSCRIPTION AGREEMENT FOR: <br />