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SECTION C.1:
<br />APPL.ICA ,TfON WS11,146 TERM$ AND CON, OITiONS .
<br />This Section apples only for transactions that Involve Kronos hosting for Software ilcensed under $action 8 in relallon with hosting
<br />pricing refered to as CLOUD
<br />This attachment does not apply to CLOUD 2 items.
<br />APPLICATION HOSTING SUPPLEMENTAL TERMS AND CONDMOMS
<br />These Application Hosting Supplemental Terms and Condldons are appilaaNs for hosting services ordered by Customer for Kmnos Software
<br />licensed under Section S of this Agreement using the pricing set up on November 21, 2013.
<br />definitions
<br />"Application Hosting Program" or "Program" means (1) accessibility to the commercially available object code version of the Kranos hosted
<br />applications, as sot forth In the Cloud Services SOW, by means of access to the password protected customer area of the Kronos hosting
<br />environment, and (N) all Hosting Related Services.
<br />"Content" means all content Customer, or others acting on behalf of or dwough Customer, posts or otherwise inputs Into the Program, including
<br />but not limited to tnformatton, data (such as payroll data, vacation time, and tours worked), deslgns, know-how. logos, text, multimedia images
<br />(e.g. graphk*, audio and video Sees). compliatiam, software programs, third party software, applications, or other materials, or any other
<br />Customer content shared or processed on equipment under the control of Kronos or a Supplier.
<br />"Hosting Belated Seivicas" means certain services set forth In a statement of work conlalning hosted related services (the "Cloud 5ervfces
<br />SOW"), such as hosting Infrastructure. equipment, bandwidth, server monitoring, backup services, reporting services. storage area network (SAN)
<br />services, load balancing services, security services, system admirris melon, connectivity services, performance tuning. service pack installation
<br />and all professional and/or Cloud $ervicas and maintenance services [elated to hosting.
<br />"Initial "term" meatus the Wal term for wtrkh Kronos shall provide the Program to Customer and as sat rorth In the applicable Cloud Services
<br />SOW executed by Customer.
<br />"Internal Ilse" means the use of the Program: (1) by Customer's personnel solely for Customer's Internal business purposes and (11) 4 any
<br />authorized employee, agent or romtractor of Customer to process information relating to Customer's amployees assigned to, or potential
<br />employees of. Customer's authorized business uni (s), safety for the Internal business purposes of such business urll(s).
<br />"Monthly Service Fee(s)",means the monthly fees described In the Ckwd Services SOW and set forth on the applicable Order Form, which shall
<br />Include all Hosting Related Services fees.
<br />`Order Form' means the order request form supplied by Kronos and signed by the Parties that Ilsts the Startup Fees and Monthly Service Fees
<br />for the elements of customer's particular Program.
<br />"Personally Identifiable Data" means Information conning individually ldentiSable employees of Customer that Is protected against disclosure
<br />under applicable law or regulation.
<br />"Production environment" means a permanent environment established for the dally use and maintenance of the Application In a five
<br />environment throughout the term of a Program.
<br />"Services Commencement Date" shall, except as otherwise provided In writing In a Clow! Services SOW or Order Form signed by the parties.
<br />mean the earlier of (a) the date the Software is transferred to the hosted environment, as mutually agreed by the parties In writing or (b) 90 days
<br />after the Effective Date. Notwithstanding the foregoing, the Services Commencement Date for soltwrare feasted in a Temporary Environment shall
<br />commence seven (7) days after the Effective date.
<br />"Service Dssrarlptlon" means the detailed service description (kndudlog any supplementary service terms) specified In the Cloud Services SOW
<br />which sets forth the spec ift Program to be provided to the Customer.
<br />,s"s)" means a service level agreement offered by Kmnos for the Production Environment and attached to this Section C.1 as ggibit A .1
<br />which contains key service maintenance standards and commitments that apply to the Program as detailed In the service Description.
<br />"SLA Credit" means the credit calculated In accordance with the SLA and offered by Kronos in the event of outages, interruptions or doficiencles
<br />In the delivery of the Program that result In a faliure to meet the terms of the applicable SLA.
<br />"Supplier" means any contractor, subcontractor or licensor of Kronos providing software. equipment and/or services to Kronos which am
<br />Incorporated Into or otherwise related to tine Program.
<br />"Temporary Environment" means a transient database environment created to serve: Umited purposes for a limited tkne period, and Identified In
<br />the applicable Cloud Services SOW as a Temporary Environment.
<br />"Startup Few" means the one time, antomer-specific startup fee as indicated on the Order Form that will be charged to Customer to enable
<br />access to Una Program.
<br />Cloud Ser Aces STATEMENT OF WORK
<br />The description of the particular Program ar tired by the Customer, the Program terra, the Monthly Service Fee rates. the Startup Fees and other
<br />fees, It any, applicable to tine 17mgram ere described In the applicable Cloud Servloes SOW and Order Form. Kronos will not change he Monthly
<br />Service Fee tales It charges for Customer's erd%*V Program, or the SLA, during the Inl ial Term. Kronos may orange such Monthly service Fee
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