Quote Opening - Water Works Large Meter Testing - M.E. Simpson Co., Inc.

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IM.E. Simpson Co., Inc. I Large Water Meter Test and Repair Program Page 6 I I Project management remains an important activity during the course of the project and does not stop I with the project manager. Each project team deployed into the field is dedicated to providing the best leak survey coverage that can be attained using the state of the art leak detection equipment, tools, field experience and knowledge. Each field team will be made up of two experienced leak detection technicians that also have been crossed trained in other disciplines of water loss control such as water meter assessments (residential, commercial, wholesale, and production meters), and water distribution system field maintenance such as distribution flow testing, valve exercising and locational assessments, and Unidirectional water main flushing. It is this combination of experience and knowledge that has helped shape our approach to water loss assessments in distribution systems because the technicians have the capacity to make on the spot decisions regarding any fine tuning of the leak detection program while in the field. They will maintain constant communication with the Utility and the project manager regarding their daily progress as well as any major issues needing immediate attention and discussion. M.E. Simpson Co., Inc. believes that the selection of our team to perform this survey will provide the Utility with exceptional experience, sound decision making, and a level of service providing the following advantages: ♦ A professional leak detection team with a specialized expertise in water loss management ♦ An experienced team with the capacity to provide the highest quality work for the Utility ♦ A project approach that incorporates interim reporting and continuous input opportunities ♦ Innovative proven analysis techniques developed from the completion of several hundred similar projects that sought the same scope and results as this project Project Quality Assurance/Quality Control Quality is of the utmost importance to M.E. Simpson Co., Inc. — not merely because of the Utility's and other client's requirements, but because it is vital to our continued success and viability. Quality management and services bring to all of us the rewards of jobs well done, satisfied Utility staff, and successful projects. M.E. Simpson Co., Inc.'s QA/QC program is built around several key elements of M.E. Simpson Co., Inc.'s mission and values which consist of: ♦ Maintaining a reputation for quality performance ♦ Client satisfaction ♦ Continuous process improvement ♦ Open communication with the field staff and the Utility ♦ Team Work I The QA/QC plan for this project is very simple. No work will leave M.E. Simpson Co., Inc. until it has been ( verified that all the requirements and objectives of the project as well as the requirements of the project QA/QC managers have been met. During the course of the project, the project manager and/or the QA/QC manager will meet with the Utility to ensure that the work product is technically correct, but also meets the needs and expectations of the Utility.