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difference to them, but it might when we go from $3,000 to $5,000 on business. We did meet with the top twenty -five (25) users. We sent letters to set up a meeting with four (4) of them. We calmly sat down with them, went over all this. They understood where we were coming from. We didn't get any strong pushback from the four (4) customers that came in from the top twenty - five (25), and we didn't get any response from the other twenty -one (21). Committeemember Dr. Varner asked, Did you ask how many of them plan on reducing their usage to control their expense? John Julien, Umbaugh and Associates, 112 Ironworks Avenue, Mishawaka, IN, stated that none of them brought up that they would change their usage. Committeemember Dr. Varner stated, We know that's what happened to Noble Americas, though. Mr. Horvath stated, The SBCSC came. One was selling water —they were using our water and then selling it, so there's no change. Then Noble Americas, and Steel Warehouse. Committeemember Davis asked, In dealing with this, whenever expenses go up—to bring it back to the IURC —isn't there a way that when they approve something, they can approve something in different multiple packages instead of always having to approve with a single package? Mr. Horvath clarified for John Julien that the Committee was talking about phasing -in rates. He asked him, Is there any way you can do phased -in rates through the IURC? Mr. Julien responded, The only way to do that is if it's a specific project in a financing and a bond financing. They will recognize that it will potentially take a year to complete the project and the cost associated with that project would have a delay, and that would substantiate a multi- phase increase. Their working principles— except for when there's a project —is approving expenses that are fixed, known, and measurable, and occurring within the next twelve (12) months. That precludes them from looking at it when we know that in the next five (5) years there's going to be these incremental changes that we could accommodate in a multi -phase increase. Committeemember Davis asked, Do other cities not have any phase -in kind of programs? Mr. Julien responded, Only if there's a bonded project. Committeemember Davis responded, But nothing outside of that? Mr. Julien responded, Correct. Committeemember Dr. Varner, So, hypothetically, if we were saying that $5,000,000 is what you were hoping for a cash infusion— Mr. Horvath interjected, We are generating $5,000,000 for capital. It's — I