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Managed Solution Master Agreement - Badge Meter, Inc.
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Managed Solution Master Agreement - Badge Meter, Inc.
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3/28/2025 1:04:15 PM
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1/3/2017 2:42:55 PM
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Board of Public Works
Document Type
Contracts
Document Date
12/22/2016
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BADGER METERWk <br />BEACON AMA MANAGED SOLU71O <br />Bagger Meter MASTER AGREEMENT <br />If Customer suspects that the Monthly Billing Data Service Promise has not been met for a particular <br />Billing Cycle, (a) Customer shall notify Badger Meter, in writing , within twenty-four (24) hours of <br />the occurrence, via email (techsupport@badgermeter.com) of the Count of Billing Reads and Count of <br />Total Billing Cycle of managed solution endpoints; (b) the specific time and date when the billing <br />read file was generated. <br />Service Credits <br />If Badger Meter fails to meet the Monthly Billing Data Service Promise, the following Service Credits <br />apply: <br />of Successful Billing <br />Reads in the Applicable <br />Billing Cycle <br />Service Credit <br />(% of monthly recurring <br />fees <br />>_97.0% <br />0% <br />>_95.0% and <97.0% <br />5% <br />>_90.0% and <95.0% <br />10% <br /><_90.0% <br />25% <br />©2016 Badger Meter, Inc. Confidential and Proprietary to the extent pennitted by law Page 28 of 32 <br />
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