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BOARD OF PUBLIC WORKS <br />AGENDA ITEM REVIEW REQUEST FORM <br />Date 12/15/2016 <br />Department Innovation & <br />Name Daniel R. O'Connor Technology <br />BPW Date 12/22/2016 Phone Extension 6201 <br />Required Prior to'Submittal to Board <br />Legal ® Attorney Name Michael Schmidt <br />Controller ® Controller review is required for all Contracts $5,000.00 or more and <br />greater than one year in length per the City Purchasing Policy <br />Purchasing <br />❑ Agreement U Contract LJ Proposal LJ Addendum <br />❑ Professional Services ❑ Resolution <br />❑ Bid Opening ❑ Bid Award ❑ Req. to Advertise ❑ Title Sheet <br />❑ Quote Opening ❑ Quote Award <br />❑ Change Order No. ❑ C/O & PCA No. ❑ PCA <br />❑ Ease/Encroach. ❑ Traffic Control <br />® Other: Managed Services <br />Company or Vendor Name Microlntegration <br />New Vendor ❑ Yes ® No ❑ If Yes, Approved by Purchasing <br />MBE/WBE Contractor ❑ MBE ❑ WBE <br />MBE/WBE Contractor Requested ❑ No ❑ Yes Name of Company <br />Project Name Desktop and VoIP Tier 1 Managed Services Support Agreement <br />Project Number <br />Funding Source <br />COIT <br />Account No. <br />404-0672-415-31-06 <br />Amount <br />Reoccurring $7,500/Month or $90,000Near <br />Terms of Contract <br />1 Year <br />Purpose/Description <br />Continuing our partnership with Microlntegration for Tier 1 Desktop <br />and VoIP Support. When employees call 6000 for assistance with <br />an IT challenge the call will be directed to Microlntegration who will <br />handle Tier 1 support issues and escalate any tier 2 or higher back <br />to COSB. <br />❑ <br />Increase $ <br />Amount of <br />❑ <br />Decrease $ <br />Previous Amount <br />$ <br />Current Percent of Change: <br />% <br />New Amount <br />$ <br />Total Percent of Change: <br />% <br />Dispersal After Approval <br />Copy Original <br />® ❑ <br />Daniel R. O'Connor, III <br />❑ ❑ <br />