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10RICOR <br />5. TERMS AND CONDITIONS (Maintenance Service Agreement) <br />MAINTENANCE <br />PROPOSA! <br />This agreement (the "Agreement") is made this 22 day of November, 2016 between City of South Bend, located at 1522 Linden Ave South Bend, IN 46628 (the <br />"Customer'), and HAVEL/SHAMBAUGH South Bend, located 3210 Sugar Maple (the "Contractor"). <br />1. SERVICES: <br />1.1. Contractor will perform the mechanical maintenance services set forth in Appendix AS (Equipment List) and A2 (Tasking), (the "Services"), attached <br />hereto, for Customer at Customers premises, located at Martin Luther King Centerat 1522 Linden Ave South Bend, IN 46628. <br />1.2. Contractor will provide the Services at the Site for the equipment set forth in Appendix Al (the "Equipment"). <br />1.3. Contractor will perform the Services for the Equipment pursuant to the provisions of this Agreement, including the provisions set forth in Schedule I. <br />2. PRICING AND PAYMENT. Customer agrees to pay Contractor pursuant to the provisions of this Agreement, including the provisions set forth in Schedule II, <br />Pricing, Invoicing, and Payment, attached hereto, forthe Term (as defined herein). <br />3. PRELIMINARY WORK AND ADDITIONAL WORK: <br />3.1. Prior toperforming any Services, Contractor will conduct an initial inspection of the Equipment to determine if the Equipment is in good working order <br />and in suitable condition for the Services. If Contractor determines that initial repair, replacement, or other work is required for any Equipment prior to <br />commencement of the Services, such work shall not constitute a Service under this Agreement, and Contractor will provide Customer with a quotation for <br />such work. If Customer refuses to authorize such work, Contractor may, at its sole option, renegotiate the provisions of this Agreement for such Equipment <br />or terminate this Agreement. <br />3.2. If Customer requests maintenance, repair, replacement, emergency services, or any other work that Contractor concludes is outside the scope of <br />Services, Customer will pay Contractor the rates and material charges then applicable to such labor and items at such time. <br />4. SITE ACCESS AND CUSTOMER OBLIGATIONS- Customer agrees to: <br />4.1 provide safe and reasonable access to the Equipment so that Contractor can perform the Services, and to remove any partitions, fixtures, or materials <br />that may impede Contractor's ability to perform the Services; <br />4.2 allow Contractor to start and stop the Equipment as is necessary to perform the Services; <br />4.3 provide any other assistance as is reasonably necessary so that Contractor can perform the Services; <br />4.4 use and operate the Equipment in accordance with the manufacturers specifications and directions; <br />4.5 immediately notify Contractor in the event of any change in the normal use or operation of the Equipment, or any Equipment malfunction; and <br />4.6 take reasonable safety precautions to protect life and property including, but not limited to, fire watch and/or suppression, in the event of any <br />emergency or system failure during the period of time from when Contractor is first notified of the emergency or failure until such time that Contractor <br />notifies Customer that the emergency has cleared or the system is operational. <br />5. WARRANTY: <br />5.1. Contractor warrants that (i) the materials provided in performing the Services will be free from defects to the same extent as set forth in the warranty <br />provided by the manufacturer of such materials and (ii) the workmanship provided in performing the Services will be good and of a workman -like standard <br />for sixty (60) days from the date of the Services. <br />5.2. Contractor's warranty in section 5.1. of this article (i) applies only to materials and labor furnished by Contractor in performing the Services and (ii) shall <br />be null and void if Customer subsequently has another contractor provide goods or services that relate to, concern, or otherwise affect the Equipment. <br />5.3. Contractor promptly shall repair or replace, at its sole option, any defective materials occurring within the applicable warranty period for such item, to <br />the extent of such warranty. If a manufacturer's warranty excludes payment to Contractor for labor costs associated with removal, installation, repair, or <br />other like or similar costs to remedy defective materials, Contractor will provide such labor at its own expense during normal working hours for sixty (60) <br />days from the date of the Service, and if Customer requires warranty work at any other time outside normal hours, Customer will pay Contractor the rates <br />then applicable to such labor at such time. Thereafter, Customer will pay Contractor the rates then applicable to such labor at such time. <br />5.4. Contractor promptly sha II repair or replace, at its sole option, any improper workmanship of its Work occurring within the applicable warranty period <br />without cost to Customer. Contractor will provide labor for the performance of this warranty work at its own expense only during normal working hours, <br />and if Customer requires warranty work at any other time, Customer will pay Contractor the rates then applicable to such labor at such time. <br />S.S. CUSTOMER'S SOLE AND EXCLUSIVE WARRANTY IS THE REPAIR OR REPLACEMENT SET FORTH IN THIS ARTICLE. THERE ARE NO WARRANTIES WHICH <br />EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A <br />PARTICULAR PURPOSE, OR ANY OTHER IMPLIED WARRANTIES. CONTRACTOR'S TOTAL LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE OBLIGATIONS <br />SET FORTH IN THIS ARTICLE, THIS IS CUSTOMER'S SOLE AND EXCLUSIVE REMEDY AND IT IS IN LIEU OF ANY AND ALL OTHER POSSIBLE REMEDIES, DAMAGES, <br />CLAIMS, OR WARRANTIES WHETHER EXPRESS OR IMPLIED. THE DAMAGE LIMITATION SET FORTH IN ARTICLE 7ALSO SHALL APPLY TO THIS WARRANTY. <br />6. EXCUSED DELAY: <br />6.1. Contractor shall not be liable for any delay, or loss or damage arising therefrom, and shall be entitled to additional time for the Services, if the delay is <br />caused by an occurrence beyond the control of Contractor, or Contractor's subcontractors, suppliers, or vendors, and without fault or negligence of any of <br />them. <br />6.2. Contractor shall be entitled to additional compensation for any excused delay as set forth in section 6.1 of this article. <br />6.3. Contractor shall be entitled to additional compensation for any acceleration or compression of the schedule set forth in Schedule I, and for any out of <br />sequence or overtime work, except to the extent caused by Contractor's own negligent acts or omissions. <br />