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This year's accomplishments also include our reports. So far this year, we have investigated <br />two - hundred and forty (240) cases. We have had an intake of more than that, but about one - <br />hundred and forty -seven (147) of those cases got sent to the EEOC once we started our initial <br />investigation because they were not something we could investigate, such as age. We are <br />working to get age included in our ordinance, but it wouldn't mean anything if the state didn't <br />add it to theirs. Right now our pending inventory is fifty -eight (58) charges. That is not enough <br />charges to sustain my entire staff. <br />Committee Chair White asked if Mr. Douglas is seeing a trend in certain concerns not being <br />raised and being brought to the Human Rights Commission if it is housing or employment. Mr. <br />Douglas stated that they have noticed a downward trend in those cases across the country. <br />Eventually, the pendulum will go far enough down that it will come back up again. The <br />motivator is to get cases in and out, no one wants to be waiting one (1) year or two (2) for results <br />of a case that should have been handled in one - hundred and eighty (180) days. <br />Committee Chair White clarified that the receptionists would be paired down into one full -time <br />administrative assistant position. Mr. Douglas answered yes, that will work better for their <br />office. <br />Innovation/Technology <br />Santiago Garces, 14th Floor of the County City Building, Innovation and Technology includes <br />IT, 311, Performance Management and Innovation. We are always looking how to better track <br />and create synergy by putting all of those together. <br />The intent is to empower and connect the workforce and the community, which is done through <br />technology and process, a strategic choice that empowers and enables the residents but also our <br />workforce. <br />The budget for 2017 is in the context of the IT strategic plan that was approved by the Council in <br />2013, which includes transparency, reporting, and using centralization of information and <br />technology resources. We've accomplished some of those, and we want to make further strides <br />as we approach 2017 and look at the challenges that lie ahead, and we use Innovation and <br />Technology as a strategic resource. <br />We've started a reorganization that builds capacity through centralization and facilitation. We'll <br />address decades of deferred maintenance and refreshing infrastructure and platforms. When we <br />have a computer that doesn't work, that computer or asset is not doing anything for our <br />workforce. If we have servers that are running slow and people are having to wait to do their <br />work, they are not being productive. We want to empower departments and residents, and we <br />want to be inclusive in our access to technology resources both in the workforce and to our <br />community. <br />We believe that what we are proposing creates a strategic tool that enables us to be fiscally <br />sustainable in the long run, and these are types of practices that other cities and private <br />organizations are starting to look toward to stay competitive. <br />10 <br />