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maintenance teams. Our commitment to training yields technicians with improved diagnostic <br />speed and accuracy that results in more uptime. Currently, up to 80% of Warranty time is <br />spent on diagnostics rather than the actual repair. <br />On -Site Specialized Services - Radiator & Driveline Repair Plus DPF Cleaning Service — We <br />offer additional services including On -Site Radiator Repair, Driveline Repair and DPF Cleaning <br />Service seven days a week to avoid unnecessary downtime for these specialized services that <br />are often outsourced. <br />State -of- the -Art Collision Centers — TO has three, on -site Collisions Centers with trained <br />body specialists that can handle frame repairs, body and paint work for minor or major <br />repairs. Our team offers temporary repairs to get units back to their terminal or professional <br />accident repair work. Estimators and Body Shop Managers also travel to storage facilities, <br />tow lots or customer terminals to write on -site repair estimates and can arrange nationwide <br />towing to help expedite the repair process and reduce costs and the burden on fleets. <br />Mobile Repair Trucks at Every Store — To continue exceeding our customers' expectations, <br />we now have Mobile Repair trucks at every store that are ready to be dispatched for <br />roadside repairs or to customers' terminals for warranty repairs, preventative maintenance, <br />alignments or general repairs. Our veteran technicians have extensive training and are able <br />to deliver the same great service that customers expect from TO but mobile. We understand <br />that customer' s occasionally have minor repairs that can be performed on -site and bringing <br />the truck into the shop only drains valuable time for drivers and amounts to lost revenue — <br />our mobile repair units can easily be dispatched to the downed unit to try and help get that <br />truck fixed and back on the road as quickly as possible. <br />4 <br />