MOU - Johns Hopkins - Laserfiche WebLink

Home Browse Search

• Build tools and mechanisms to explain to internal stakeholders how performance management, analysis, and open data practices fit together to aid their work. Within 90 days after engagement begins, South Bend will: • Schedule a recurring series of Stat meetings in accordance with City leadership schedules, and hold at least one of those meetings before the end of the engagement. • Provide example survey questions and employee engagement plans to help the City improve employee engagement. • Identify opportunities for City employees to become better internal consumers of open data to inform their work. • Help one or more City department(s), prioritized according to City need, set meaningful plans and internal goals that cascade directly from citywide goals and contribute to their achievement. • Align performance analytics efforts with open data initiative (and vice versa). Within 120 days after engagement begins, South Bend will: • Prioritize the remaining departments or programs for inclusion into the Stat program and process, creating a roadmap for inclusion. • Identify opportunities to strengthen the City's ability to turn analysis, discussions, evaluations, and decisions into concrete and trackable actions as a result of Stat meetings. • Identify a process and mechanism to routinely share and/or publish analysis of key issues and City progress on key priorities to stakeholders through the open data platform. • Identify opportunities for self-service analytics by helping the City publish its analysis and performance data on an interactive virtual platform linked to open data. 3.2 South Bend, with support from GovEx, is responsible for the success of the performance and analytics project. The City will dedicate personnel and staff time, determined necessary in consultation with GovEx, to execute the activities outlined in this scope of work. Staff will include a dedicated performance management coordinator and analysts who can work to bring performance management processes to South Bend's agencies and strategic initiatives. Success in this scope of work will also require the support and participation of directors from certain internal and external agencies. The Mayor's leadership is critical in ensuring participation of agencies. 3.3 In order to facilitate and execute these activities, GovEx will provide South Bend with technical assistance, resources, and tools. South Bend should expect to receive expert, proactive support from the GovEx team. GovEx staff will provide guidance to the City's performance and analytics program for South Bend by offering resources and best practices, as well as help overcoming roadblocks and support from other performance and analytics practitioners. 3.4 To plan staff time for this initiative, consider that services may include weekly calls 30 minutes in length, access to 60-minute open data curriculum sessions, and webinars and facilitated meetings as agreed upon by the South Bend and GovEx. 3