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6. Budget Verification. Contractor must engage in budget verification during which s/he <br />reviews documented evidence provided by the client to establish true debt obligations (e.g., <br />credit report), monthly expenses (e.g., monthly bills, bank statements, mortgage statement, <br />credit card statement, utility bill) and spending patterns, and realistic opportunities for income <br />(e.g., tax returns, pay stubs, profit and loss statement, third party verification). Contractor <br />should collect verification of all income, expenses, and debt as stated by the client (must be <br />within previous 30 days). Note: a credit report alone does not satisfy the budget verification <br />requirement; sources of income are also required to be retained in the client's file. <br />7. Documentation of DTI. Using the verified budget, the Contractor will calculate the back end <br />debt -to -income ("DTI") ratio. The back end DTI ratio is the ratio of the borrower's total <br />monthly debt payments to the borrower's Monthly Gross Income. A standard for calculating <br />back end DTI is included in the Counseling Protocol on NFMC's members' website. A <br />document indicating the calculation must be in the file, as well as evidence of income and <br />debt. A credit report is not sufficient to calculate the DTI ratio, as income must also be <br />validated. <br />S. 4a Action Plan. Contractor will create an Action Plan which includes a timeline to eliminate <br />unnecessary debt, minimize expenses, increase income, and increase savings. In addition, the <br />Action Plan should include a plan for staying current on the trial or permanent loan <br />modification as well as any applicable referrals. Different from a Level One Action Plan, the <br />4a Action Plan is focused on how the client can maintain the trial modification and manage <br />his/her budget. If these items are part of the counselor's notes, NFMC requires that the <br />information be transferred to a form titled 4a Action Plan so that the assessment and course <br />of action are clearly defined for the client and for compliance testing. <br />9. Counsel on Staving Current. Contractor must discuss terms of mortgage and how to stay <br />current — even if/when rate resets, explain the incentive component and that if the client <br />redefaults s/he will be terminated from the program. A loan will be considered to have <br />redefaulted when the borrower reaches a 90-day delinquency status under the Mortgage <br />Banker Association delinquency calculation. Note: in order to successfully complete the <br />initial trial period (at minimum three payments at modified terms), a borrower must be current <br />by the third payment. <br />10. Referrals. Refer to j ob training or referral programs if applicable <br />11. Date of Follow -Up Meeting. Establish follow-up schedule with borrower, with at least one <br />additional appointment, as required by the Action Plan. It is expected that a client will notify <br />their counselor if they have a significant change in circumstances. During the follow-up <br />meeting, the Contractor must discuss terms of mortgage and how to stay current- even <br />if/when the interest rate resets, explain the incentive component and explain that if the client <br />re -defaults s/he will be terminated from the program. A loan will be considered to have re - <br />defaulted when the borrower reaches a 90-day delinquency status under the MBA delinquency <br />calculation. Documentation to validate this requirement can include, but is not limited to, a <br />letter to the client scheduling the appointment or detailed counselor notes that indicate the <br />date of the next appointment and the requirements of the client for the next appointment. <br />{00024811-1} <br />Page 30 of 39 <br />